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Privacy Policy

Last updated: December 6, 2025

Introduction

ProfitAnalyze (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Shopify application and related services.

By installing and using ProfitAnalyze, you agree to the collection and use of information in accordance with this policy.

Information We Collect

From Your Shopify Store:

  • Order Data: Order numbers, dates, totals, customer names, and email addresses
  • Product Data: Product titles, variants, prices, and costs
  • Customer Data: Names, email addresses, and order history
  • Store Information: Store name, domain, and Shopify plan

Account Information:

  • Email address for authentication
  • Store connection credentials (encrypted)
  • App preferences and settings

How We Use Your Information

  • Calculate profit margins and analytics for your orders
  • Generate reports and insights about your store's performance
  • Provide cost tracking and inventory management features
  • Send email notifications and weekly reports (if enabled)
  • Improve our services and develop new features
  • Respond to customer support requests

Data Sharing & Third Parties

We do NOT sell, trade, or rent your personal information to third parties.

We may share data only in the following circumstances:

  • Service Providers: With trusted partners who assist in operating our service (e.g., hosting, analytics), bound by confidentiality agreements
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfer: In connection with a merger, acquisition, or sale of assets

Data Security

We implement industry-standard security measures to protect your data:

  • All data is encrypted in transit using TLS/SSL
  • Sensitive credentials are encrypted at rest
  • Access tokens are securely stored and never exposed
  • Regular security audits and updates
  • Strict access controls for our team

Data Retention & Deletion

We retain your data for as long as your account is active or as needed to provide services.

Your Rights:

  • Access: Request a copy of your data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your data
  • Portability: Request your data in a portable format

Upon Uninstallation: When you uninstall ProfitAnalyze, all your store data is automatically deleted within 48 hours in compliance with GDPR requirements.

GDPR & CCPA Compliance

We comply with the General Data Protection Regulation (GDPR) for EU users and the California Consumer Privacy Act (CCPA) for California residents.

To exercise your rights under these regulations, please contact us at the email below.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:

ProfitAnalyze Support

Email: support@profitanalyze.com

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date.